Meet It's Us

Specialist IT Consultants in Wellington, New Zealand

We're a Wellington-based IT consultancy who work alongside New Zealand organisations to solve complex IT problems, reduce unnecessary costs and help their teams stay in control.

Book a call

You're spending plenty on IT. So what are you getting for it?

The board wants to know why IT costs keep climbing. The CEO wants to know where the return on investment is. And your IT team is trying to explain why something that sounds simple is actually a lot more complicated.

It's frustrating for everyone. Especially when the people making the decisions and the people doing the technical work aren't speaking the same language.

That's where we come in.

We understand the tech, but we also know how to explain what it means for the business. We can talk technical details with your IT team, then sit down with your executives and explain the costs, risks and benefits in terms that actually help them make decisions.

We'll challenge recommendations that don't stack up, get past the jargon and help everyone understand what's worth investing in, what needs fixing and why.

So your leadership team knows what it's paying for, your IT team gets the support it needs, and everyone can get on with solving the real problems instead of pointing fingers.

What better looks like

You can see the value. You know what you're spending, what you get for it, and that it's worth it.
You get straight answers. Advice you can easily understand, and a clear roadmap for where IT needs to go next.
Your team gets its time back. Less firefighting and fewer recurring problems mean more time to focus on the work that actually moves the organisation forward.
You have someone on your side. The same people each time, who own the outcome and don't play the blame game.

Meet the team

You'll deal with the same people from your first call to the final handover. Here they are.

Christian Redgewell

Founder and Solutions Architect

I founded It's Us because I kept seeing the same problems, no matter where I worked. I'd worked across government, insurance, energy and finance, and seen organisations spend a fortune on tech while the basics still weren't working. Instead of getting to the bottom of things, people kept finding workarounds and the same problems kept coming back. Later, when I was running a data consultancy in New Zealand, I saw it happening again. Businesses were being sold big, expensive projects when they hadn't even sorted out the fundamentals. That kind of waste really bothers me. So I went back to what I know best: cloud, architecture and identity management. And I built It's Us around a simple idea: be easy to reach, be there when it matters most, and stay involved until the outcome is delivered.

Christian has worked in IT since 2001. He started as a network and security engineer at the Tertiary Education Commission, then ran his own consultancy, Kernel, for eleven years, designing solutions for government and large organisations, including new digital services for the public. His past work includes Oranga Tamariki, the Electoral Commission, New Zealand Parliament and the Department of Internal Affairs.

He's a hands-on architect. He gets the security, integration and automation right first, so the work built on top can move quickly and safely. He makes practical design calls that keep projects moving, and he explains complex problems in plain language so everyone can make informed decisions.

Specialist areas: Identity
Security
Cloud architecture
Microsoft licensing and cost
Networking
Monitoring and analytics
Works with: Microsoft Entra ID
Microsoft Azure
Microsoft 365
Intune
Defender
Purview
Power Platform
Industry experience: Central government
Banking and finance
Insurance
Energy
Education
Qualifications: Databricks Platform Architect, Azure, AWS and GCP (2024)
Fivetran Certified Delivery Professional (2024)
Microsoft Certified Solutions Expert: Private Cloud (2012)
Chartered Banker, Chartered Banker Institute
BA (Hons) Ancient World Studies, University College London

Caitlin Potter

Project Manager

Caitlin is a project manager with experience delivering a range of digital and technology projects, from operating system migrations and infrastructure uplifts to cyber security and identity and access management. She works across both waterfall and Agile environments and focuses on keeping projects organised, stakeholders informed and delivery on track.

Her background spans digital analysis, project delivery and client-facing roles in the public sector. She has also been involved in procurement for digital projects, giving her experience working with project scope, suppliers and budgets as part of the wider delivery process.

Caitlin works closely with clients and delivery teams, keeping communication clear, decisions visible and everyone up to date on progress.

Specialist areas: Project management
Project governance
Project coordination
Works with: Microsoft Project
Microsoft Planner
Azure DevOps

Ivan Garcia

Senior Cloud Engineer and Solution Architect

Ivan is our Active Directory specialist. He looks after the foundations everything else relies on: who your users are, how they sign in, and how their email works. That means Active Directory, Microsoft Entra ID and Exchange, on-premises and in Microsoft 365.

He has worked in IT since 2000, first in Sydney and then in Wellington. He's spent that time inside organisations like the Ministry of Justice, Contact Energy, Bank of New Zealand, Open Polytechnic, Te Papa, Whānau Āwhina Plunket, Todd Energy, IAG and the Tertiary Education Commission. So he's seen how government, finance, energy, education and health organisations really run their technology day to day.

Specialist areas: Identity and directory services
Email and messaging
Cloud engineering
Desktop
Works with: Active Directory
Microsoft Entra ID
Exchange
Microsoft 365
Microsoft Azure
Windows desktop
Industry experience: Central government and justice
Banking and financial services
Energy
Education
Health and community services
Museums and cultural organisations

Klaus Knospe

Senior IT Project Manager

Klaus is a senior IT project manager who runs large infrastructure projects. He keeps the plan, the people and the suppliers lined up, so the work gets done without getting in the way of the people who rely on those systems.

He has led projects for Transpower, the Ministry of Social Development, Te Papa and Whānau Āwhina Plunket, including work on Civica, Objective and VMware. They're the kinds of systems many councils and public agencies run on every day.

Specialist areas: IT project management
Infrastructure projects
Platform implementation and upgrades
Works with: Civica
Objective
VMware
Industry experience: Energy and critical infrastructure
Central government
Museums and cultural organisations
Health and community services

A client gave us our name. They said it was never "them and us", it was a team effort. So we're It's Us.

Our mission

To help New Zealand organisations get real value and real security from the IT they already have, through honest advice from people they know and trust.

What we stand for

Honesty, even when it's difficult. We'll break the news gently, but we won't hide what's really going on. We want to be known for the right reasons, and only those.

We do what we say we'll do. When something falls over, we're the ones there at 5 in the morning getting you back on track.

Specialist expertise. Fair value. We'd rather be excellent at the things we know best than average at everything. If we're not the right people for the job, we'll tell you and help you find someone who is. We believe every conversation, deliverable and invoice should add genuine value. That means honest advice, work done properly and never cutting corners on the things that matter, especially security.

Everyone is included, respected and seen. We pronounce your name properly, and greet you in your own language. The relationship starts with trust.

We're a team with lives. Flexible by default, with time for family, because people who are looked after do better work for you.

We enjoy what we do. We work with people we trust, and we like having a bit of fun while we get the job done.

We keep learning. We keep exploring new tech and ideas, while staying across what you're actually using today.

We back organisations that do good. We encourage volunteering and giving back where we can. Most of our staff have personal projects and activities that they do to help others.

Who we work with

We've worked across government, insurance, energy and finance.

Some of the organisations we've worked with

Platforms we work with

Where the work needs a specialist platform or skills outside what we offer ourselves, we bring in technical partners we trust, so you get the right capability in the team.

Partner firms

Where we can help

Let's talk

You don't need to have it all worked out. Tell us what's going on and we'll tell you honestly whether we can help. If we're not the right fit, we'll point you to someone who is.

Book a call